well…where to start. I cannot speak more highly about this hotel. The staff work overtime to make your stay the most enjoyable, relaxing and stress-free environment possible. The facilities are incredible. The beach bus beautiful, even if the waves are bad, the wave break they have makes it safe to swim in The restaurants are amazing. There are a series of staff commendations we want to make: * Vela Restaurant: the staff here were amazing * Esmeralda and Norma was a delight to be served by * Pool and Pool Bar: Jose and David were incredible, they made amazing mudslides! * Cocomar (lunch): We ate here at least 5 times on our trip! * Hugo, Benito, Omar, Rodrigo, Carlos, Yemie made this experience incredible! * This team did everything they could to make us, genuinely, feel like family! * Omar is an incredible server! He always had us covered! * When you want a great drink, ask for an Omar Special! * Carlos, the team lead, is an incredibly kind man! We were so blessed to get to know him! * Lobby bar: * Victor and Ricardo made the most incredible drinks! We definitely enjoyed the old fashioneds and the espresso martinis * La Luce: Some of the best Italian food! * Andre did an incredible job of taking great care of us! * Maxal: Hummarabi was a delight! Great server and loved to brink us lots of Mexican water! * israel ensured we had a great time out on the kayaks! * Rafael who works by the pool ensured we all had lots of fun! Whether thats organizing volleyball or crushing us at blackjack in the pool All in all, we had an amazing time and are excited to come back soon!
Matthew
March 2023
the space was beautiful and the staff were top notch! we felt special and seen from the moment we got there until the moment we left for the airport. the accommodations were perfect and the staff seemed to anticipate your need before you knew you needed it! we will definitely be returning!
Renee
May 2023
Garcia
March 2023
I loved the location - halfway between Puerto Vallarto and Boca De Tomatlan, the jumping off point for beaches further south. I loved the warm, friendly staff. I enjoyed the view - both poolside and of the ocean. The breakfast buffet was fun with so much to choose from. Can't beat a swim up bar.
Holly
April 2023
I thought that the buffet was great. We have young kids and they didn't care to go to the other restaurants so we found ourselves back at the buffet more than my husband or I wanted but it was okay bc the food was always delicious. The food variety was great and they did a great job of getting the food out right away (never empty spaces were food should be). The staff was also super friendly. Loved the entertainment and daily activities.
Ashley
April 2023
gorgeous! rooms were huge (ocean front suite 2 bathrooms !) super large balcony friendly and helpful staff
Laurie
April 2022
Everything about this holiday was exceptional: the food, staff, drinks, room, pools, ocean, beach, everything! Each of the staff members named below were absolutely exceptional! They made each aspect of the trip memorable. - Esmeralda (Vela) - Jose and David (pool bar) - Hugo, Benito, Omar, Rodrigo, Carlos, Yemie (Cocomar) - This was our favorite restaurant. These staff members were incredible! - Victor and Ricardo (lobby bar) - Andre (La Luce) - Hummarabi (Maxal) - Isrrael (Kayak) - Rafael (Recreation)
Brett
March 2023
food, beach
Ashley
September 2022
Staying at this place was the best experience. The hotel is located in a beautiful area away from the noises of the city, all rooms have ocean view, there's a "natural" pool in the ocean which is 2 min away from the hotel, the staff were super nice and helpful, the rooms are quite spacious and the beds are really comfortable.
Elisabet
November 2021
location and the beach was ideal
Kate
September 2022
Reservations:
+1-833-728-2041