Hilton Vallarta Riviera All-Inclusive Resort,Puerto Vallarta

well…where to start. I cannot speak more highly about this hotel. The staff work overtime to make your stay the most enjoyable, relaxing and stress-free environment possible. The facilities are incredible. The beach bus beautiful, even if the waves are bad, the wave break they have makes it safe to swim in The restaurants are amazing. There are a series of staff commendations we want to make: * Vela Restaurant: the staff here were amazing * Esmeralda and Norma was a delight to be served by * Pool and Pool Bar: Jose and David were incredible, they made amazing mudslides! * Cocomar (lunch): We ate here at least 5 times on our trip! * Hugo, Benito, Omar, Rodrigo, Carlos, Yemie made this experience incredible! * This team did everything they could to make us, genuinely, feel like family! * Omar is an incredible server! He always had us covered! * When you want a great drink, ask for an Omar Special! * Carlos, the team lead, is an incredibly kind man! We were so blessed to get to know him! * Lobby bar: * Victor and Ricardo made the most incredible drinks! We definitely enjoyed the old fashioneds and the espresso martinis * La Luce: Some of the best Italian food! * Andre did an incredible job of taking great care of us! * Maxal: Hummarabi was a delight! Great server and loved to brink us lots of Mexican water! * israel ensured we had a great time out on the kayaks! * Rafael who works by the pool ensured we all had lots of fun! Whether thats organizing volleyball or crushing us at blackjack in the pool All in all, we had an amazing time and are excited to come back soon!

All of the Hotel's facilities are very clean and I have always taken care of the quality of the water in the pool on a daily basis. The employees are very polite and cheerful (Mexicans are the best in Mexico). Good sized apartments, with a balcony and we even had a free upgrade. For those with children, there is an area of the beach protected by rocks that break the waves and this was very good.

My special thanks to the Supervisor Alejandro, who changed my room to suit my needs after one day. When I revisit, I will request for the same room. Location is outstanding to enjoy the views and the staff was excellent.

I thought that the buffet was great. We have young kids and they didn't care to go to the other restaurants so we found ourselves back at the buffet more than my husband or I wanted but it was okay bc the food was always delicious. The food variety was great and they did a great job of getting the food out right away (never empty spaces were food should be). The staff was also super friendly. Loved the entertainment and daily activities.

gorgeous! rooms were huge (ocean front suite 2 bathrooms !) super large balcony friendly and helpful staff